Information

Print and fill out the form under the forms tab. Return to our office with a voided check

https://ewrw.smartpayworks.com/

Follow the link and create a username and password. You will need your bill in hand to put in the entire account number (with dashes and zero’s), and the name as it appears exactly on the bill (Last name first in most cases, any coma’s or symbols), and an email account. You will then be prompted to confirm your email and choose a password. Once registered, you will be sent back to the login screen. You will receive an email and have to click on the link in order to be able to login.

Once your are logged in, you can choose to have your bill emailed to you each month by clicking on the printer icon and choosing email from the drop down menu under Statement Delivery. You will also be able to view/print your bills for the previous 12 months, beginning in February 2021.Leaks

Even the smallest leak in your water system can cause the loss of thousands of gallons of water each month. That loss means not only is water being wasted, but also that you will probably get an unnecessarily high water bill. 

The faster you can identify the source of a leak, the faster it can be fixed. If you suspect you might have a leak, check your meter to see if it’s spinning. If you are unable to check it yourself, contact our office and we can check for you. We are all responsible for helping to save and conserve water, and we want to help you save water and money.

Quick Test: Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.

Your main shut-off valve controls all of the water coming into your house. Everyone in your home should know the location of this valve, and how to turn it off. In case of an emergency such as a burst pipe, fast action could prevent costly damage from flooding.

Accounting for more than 95 percent of all water waste, toilet leaks are caused by worn or damaged parts in the toilet flush tank. (Toilet flushes account for about 100 gallons of the water use in your house each day. That’s about 40 percent of the average household use.) Some of these leaks will empty directly into the sewer line without leaving any clues. Even so, you can check for these leaks. Common causes include:

Remove the lid from the top of the flush tank. See if the overflow pipe and the plunger ball are working properly. Do this by flushing the toilet, watching the tank mechanism and listening. You should hear the water flow shut off. If the water does not shut off, check the water level. If it has risen above the overflow pipe, gently bend the float arm down and flush again. You may need to replace the plunger ball if the water level is about one inch below the top of the overflow pipe and you still hear water flowing.

A pinhole opening below the overflow pipe’s water line could produce an invisible leak. Check for this by shining a flashlight down into the overflow pipe. If you see running water, you have a leak that should be repaired.

This is often a silent leak which causes the tank to continually drain and refill. Check for a worn or improperly seated plunger ball (flapper valve) by dropping a few drops of food coloring into the toilet tank. Do not flush. If a leak exists, the dye will show up in the bowl portion of the toilet, usually 1 hour is sufficient amount of time depending on how small the leak.

811 call before you dig